Privacy Policy
This document clearly explains how your personal information is collected on the 444 bat platform, why it is stored, and under what circumstances it may be shared with third parties.
1 Introduction
444 bat ("we", "our", or "platform") places the highest importance on the privacy of its users' personal information. This privacy policy describes what information we collect when you use the 444 bat website and mobile application, how that information is processed, and what steps we take to protect your data.
This policy is an integral part of 444 bat's Terms and Conditions. By creating an account or using the services on the platform, you are considered to have automatically agreed to this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform.
This document has been prepared in English for Bangladeshi users and is in accordance with applicable international data protection standards.
2 What Information We Collect
444 bat collects two types of information — information you provide directly to us, and information collected automatically through your use of the platform.
2.1 Information You Provide Directly
The information you provide during account registration and use includes:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Payment information including bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (where applicable)
- Any information provided when contacting the support team
2.2 Automatically Collected Information
When you use the platform, the following information may be collected automatically:
- IP address and Device ID
- Browser type, version, and operating system
- Session duration and page view data
- Login time and geographic location (country and region level)
- Data collected through cookies and similar tracking technologies
3 Purposes of Data Use
444 bat uses the collected information for the following purposes:
3.1 Account Management and Identity Verification
Identity verification is carried out to confirm the owner of each account and to prevent fraud. This is an important part of the platform's overall security.
3.2 Transaction Processing
Payment information is used to properly process deposit and withdrawal requests. This information is essential to ensure the accuracy of financial transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
3.3 Customer Support
When you contact our 24/7 live chat or email support, account information is used to resolve your issue promptly.
3.4 Platform Improvement and User Experience
Usage patterns are analyzed to further improve the platform's game library, navigation, and overall experience. Statistical analysis is conducted from the collected data without identifying any individual.
3.5 Security and Fraud Prevention
Data is analyzed to detect unusual transactions or login activity and to prevent bonus abuse through the creation of multiple accounts.
3.6 Responsible Gaming
Account activity is monitored under our responsible gaming policy so that timely support can be provided if any player shows signs of problematic behavior.
4 Cookie Policy
The 444 bat website uses cookies and similar technologies. Cookies are small text files stored in your browser that make your next visit more convenient.
4.1 Cookies We Use
- Essential Cookies: Required to keep login sessions active and for security verification.
- Functional Cookies: Used to remember your preferred language, game filters, and other settings.
- Analytics Cookies: Collect anonymous data to understand which parts of the platform are used most.
4.2 Cookie Controls
You can disable cookies by changing your browser settings, but this may limit some functionality of the platform. Disabling essential cookies may cause issues with the login and transaction process.
5 Data Storage and Security Measures
444 bat uses industry-standard technology to protect your information. All data stored on our servers is secured through SSL encryption.
5.1 Technical Safeguards
- All data transfers are encrypted via SSL/TLS protocol
- Passwords and identity verification data stored using hashing
- Payment data stored in a separate secure environment in accordance with PCI-DSS standards
- Regular security audits and vulnerability testing
- Intrusion Detection System (IDS) active
5.2 Data Retention Period
Personal data is retained for as long as the account remains active. Even after an account is closed, data may be retained for a set period as required by legal obligations or dispute resolution needs. Financial transaction records are retained in accordance with applicable regulations.
5.3 Response to Data Breaches
In the event of a data breach, 444 bat will promptly notify the affected users and take the necessary steps to limit the damage.
6 Sharing Data with Third Parties
444 bat never sells or rents your personal information. However, data may be shared with specific third parties in the following limited circumstances:
6.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete transactions. These third parties are governed by their own privacy policies.
6.2 Game Providers
Game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe are integrated into the platform. Session data may pass through these providers' systems during gameplay, but no personally identifiable information is directly transmitted.
6.3 Legal Obligations
Data may be required to be disclosed under court orders, lawful requests from government authorities, or the requirements of applicable law. In such cases, only the requested information is provided.
6.4 Business Restructuring
In the event of a company merger or acquisition, user data may be transferred to the new ownership. Users will be notified in advance if this occurs.
7 User Rights
As a user of 444 bat, you have certain important rights regarding your own information:
- Right to Access: You can request to know what information is stored in your account.
- Right to Rectification: You can request that incorrect or incomplete information be updated.
- Right to Erasure: In certain circumstances you can request that your data be deleted, though this may not be possible if there are legal obligations in place.
- Right to Restrict Processing: You can request that your data not be used for specific purposes.
- Right to Data Portability: You can request a copy of your data in a structured format.
To exercise these rights, contact our support team. We will endeavor to respond to requests within a reasonable time wherever possible. You may also find answers to any questions in our FAQ section.
8 Minors
All services on 444 bat are for persons aged 21 and above only. We do not intentionally collect any personal information from persons under the age of 21.
Date of birth is verified at registration. If it becomes known that a minor's information was collected by mistake, it will be deleted immediately and the associated account will be closed.
9 Changes to the Privacy Policy
444 bat reserves the right to update this privacy policy from time to time. For significant changes, a notice will be published on the platform or registered users will be notified by email.
If you continue to use the platform after changes are made, you will be considered to have agreed to the updated policy. The date of each revision will be noted at the top of this page.
10 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:
- Live Chat: 24/7 support available (in Bengali and English)
- Email: [email protected]
Our support team will review your request and endeavor to respond as promptly as possible. To learn more about our operations and values, read our About Us page.